Customer Experiences

Verizon pilots Google Cloud Contact Center Artificial Intelligence to deliver more intuitive customer support through natural-language recognition,…

Extreme Networks, Inc., a cloud-driven networking company, announced Nabil Bukhari as Chief Technology Officer, in addition to his current role as…

Company announces strategic partnership with industry leaders Microsoft and Adobe to launch second phase of digital transformation at the intersection…

SaaS provider Signavio uses Conga to shorten the approval cycle and reduce administrative work to the benefit of the legal department Conga, the…

commercetools, Contentstack and EPAM Systems Create Fast, Engaging, Innovative Customer Experiences  commercetools, the next-generation commerce…

New integration enables retailers to deliver personalized customer experiences at scale Acquia, the digital experience company, and Kibo, a leader in…

Exponential increase in end user adoption, with over 121M monthly location events Bluedot, which provides location technology for mobile apps to…

Neustar’s partnership with Quaero helps bridge the online and offline worlds for CDP users Neustar, Inc., a global information services and…

New feature allows administrators to customize writing suggestions based on brand guidelines, improving customer and employee experience to build…

Independent Research Firm Names Kount as a "Strong Performer" in RBA report Kount, the leader in identity trust and digital fraud prevention, today…