Customer Experiences

Independent Research Firm Names Kount as a "Strong Performer" in RBA report Kount, the leader in identity trust and digital fraud prevention, today…

Adobe and ServiceNow have announced the availability of an integrated solution that connects data from Adobe Experience Platform and ServiceNow's…

Best-of-breed content management platform and experienced eCommerce integrator align to deliver cloud-based solutions to Salesforce and HCL customers…

Accelerating enterprises’ business transformation via digital transformation Qentelli, a leading systems integrator helping enterprises overhaul the…

71% in multi-country survey notice more personalization in customer experiences thanks to technology It's a more efficient but somewhat impersonal…

First-of-its-Kind “Event Portal” Enables Collaborative Creation, Sharing and Management of Events and Event-Driven Applications Solace, the modern…

Espresso Capital announced that it has provided Inference Solutions, a global provider of Intelligent Virtual Agents, with a US$8 million credit…

New Cloud Contact Center Solution to Help Fintech Company Save Costs and Improve Workforce Efficiencies To provide more personal, flexible and…

Rockset and MongoDB join forces to make it easier and faster for developers to build intelligent applications that combine data across MongoDB and…

AI real-time speech to text platform delivers powerful insights to drive contact center optimization and better understood customer experiences at…