Customer Experiences

Seasoned Global HR Executive Joins CleverTap Leadership Team to Strengthen and Support Growing Mobile Marketing Company CleverTap, a leading…

Genesys Engage on Microsoft Azure Is a New Trusted and Secure Cloud Offering Built to Ease the Transition to the Cloud for Large Enterprises…

Organizations around the world will accelerate enterprise technology investment in 2020, leveraging digital improvements to make them more…

Chemist Warehouse, Chow Sang Sang, Migros and OFS Highlight How They Have Improved Customer and Employee Experiences with VMware Retail Solutions…

Taco Bell provides personalized menu item recommendations to its guests Certona, a Kibo company and global leader in omnichannel personalization,…

Built on the Leading Microservices-Based SaaS Platform, Aptos ONE Store Fulfillment Empowers Next-Gen Associates With a Powerful Mobility Tool for…

Lowe’s makes technology investments to deliver exceptional customer experiences and empower store associates Google Cloud and Lowe’s announced the…

Newest solution to Qualtrics CustomerXM puts the voice of employees at the center of a company’s customer experience program, prioritizes and surfaces…

Productivity Gains from Augmentation of Workforce Could Deliver Us$117 Billion to Firms in North America, with Automation Cost Savings Adding Us$23…

AI and Machines Learning Innovations from H2O.Ai Drive Personalized and Better Experiences for Jewelers and Consumers H2O.ai, the open source…