Customer Experiences

The internet has changed the way entire industries do business and engage with their customer bases. B2B companies are a prime example. Many companies…

Gap Inc. announced the appointment of Mary Beth Laughton as president and chief executive officer of Athleta.  Laughton will begin her new role in…

According to the Report "SAS Places Analytics at the Heart of Marketing" Using cobbled-together marketing stacks from multiple vendors often leaves…

Cutting-Edge Technology Acquired via Corvana Gives Customers Early, Actionable Insights and Trend Analysis SugarCRM Inc., a company that helps…

Placement in the Sunday Times Hiscox Tech Track 100 Validates Company Momentum, Driven by Customer Growth, Expanded Partner Network and Growing,…

ServiceNow Partners Join Forces to Deliver Transformative AI Solutions to Their Client Base Attivio, the leading AI-powered answers and insights…

Enterprises Using Cisco's UC and CC Offerings Can Upgrade Their IVRs to Intelligent Virtual Agents Without "Ripping and Replacing" Existing Software…

New application enables developers to build content experimentation directly into Contentful’s content infrastructure  Contentful, the leading…

CoreMedia Content Cloud has successfully completed the Translations.com GlobalLink Connect Certification Program CoreMedia, global provider of…

96% of C-Store Directors and It Managers Agreed That If IT Was Easier to Implement New Applications and Services, They Would Do It More Often,…