Mobility Mercedes-Benz USA Launches New Mercedes-EQ Experience Training Program AIT News Desk Aug 3, 2022 Designed to empower dealership and corporate employees to lead the charge for electrification and to be advocates for the brand. Mercedes-Benz USA…
IT and DevOps Metronet Brings Ultra-High-Speed Fiber Optic Internet Power to Piqua, Ohio AIT News Desk Aug 1, 2022 Metronet announced its ultra-high-speed 100 percent fiber optic internet is now available to residents and businesses throughout Piqua. Metronet’s…
Customer Experience Gladly Report Proves Personalized Customer Service is Vital to Creating Customer Loyalty AIT News Desk Jul 27, 2022 New customer expectation survey reveals consumers spend more with retail commerce brands that provide a tailored customer experience Gladly, the…
Computer Vision TechSee Launches ‘Visual Intelligence Platform’, Providing an Off-The-Shelf Solution for… AIT News Desk Jul 20, 2022 TechSee, the market leader in Computer Vision solutions for customer service, announced the launch of their Visual Intelligence (VI) Platform, a…
Customer Experience Invoca Report Finds That Despite Inflation, 63% of Consumers Will Pay More for Great Customer… AIT News Desk Jul 19, 2022 While rising inflation may be causing consumers to carefully evaluate investments in high-stakes purchases, inflation is also increasing their…
Customer Experience Infobird Co., Ltd Embarks on International Expansion with Singapore Based Channel Partner AIT News Desk Jul 19, 2022 Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has signed a channel partner agreement…
Customer Experience Language I/O Expands Integrations By Adding ServiceNow AIT News Desk Jul 18, 2022 Language I/O, a global leader in multilingual customer engagement, announced the release of its integration with ServiceNow. In providing a turnkey…
Mobility D-Patrick Introduces a Completely Digital Car Buying Solution AIT News Desk Jul 7, 2022 D-Patrick Is now offering customers an opportunity to buy a vehicle completely online from a locally owned, fourth-generation family dealership.…
Cloud Utilities Worldwide Supercharge Operations with Oracle Cloud AIT News Desk Jul 3, 2022 Water and electric utilities adopt Oracle cloud solutions to get up and running faster, automate data management, and boost customer service…
Customer Experience New Oracle Cloud CX for Utilities Solution Helps Agents Resolve Issues Faster and Better Support… AIT News Desk Jun 28, 2022 Oracle announced Oracle Utilities Agent Service, a new cloud application specifically for utility customer service teams. Agent Service brings…