Why multimodal AI is taking over communication
The way businesses communicate with customers is undergoing a radical conversion. What was once a clear distinction between voice calls and text…
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Customer Service
New Infor Velocity Suite Accelerates Process Innovation with Generative AI
Infor Velocity Suite enables customers to diagnose, automate, and optimize processes to realize greater business value
Infor, the industry cloud…
Test Studio by boost.ai: Confidently Deploy Enterprise AI Agents with Automated Testing
Enterprises can now confidently test AI accuracy, streamline workflows, and validate performance before
boost.ai today announced the launch of Test…
Weekly AI Insights: AiThority’s Top Trends and Essential Reads for March (24- 28)
Welcome to this week’s AiThority’s roundup! We’re excited to share the latest AI and technology breakthroughs.This week, we explore everything from…
How Small, Specialized Language Models Can Outperform the AI Giants
You wouldn’t hire a generalist for a job that requires a specialist. So why are many businesses relying on broad, general-purpose large language…
Pipefy Adds AI Agents to Process Automation Solution
Pipefy’s AI Agents are designed to interact with the environment, facilitating workflow within companies and helping users to make strategic decisions…
ServiceNow and NVIDIA Advance Agentic AI to Redefine Enterprise Intelligence
New evaluation tools set strategic benchmarks to optimize AI agent deployment for maximum business impact
Integration with new NVIDIA Llama…
Wildix Expands Executive Team to Drive AI-Powered UCaaS Innovation and Accelerate Global Growth
Wildix, the only 100% channel-driven provider of AI-powered Unified Communications as a Service (UCaaS), today announced key leadership…
MCE and TELUS Expand Partnership With New Generative AI Venture Following Pilot Success
MCE Systems announces the expansion of its partnership with TELUS to create better customer experiences by leveraging generative artificial…
CliniComp Introduces Intrinsic AI™: Revolutionizing Healthcare IT with Native, Clinician-Designed…
Seamlessly integrated into CliniComp's advanced EHR Solution Suite, Intrinsic AI™ streamlines workflows, enhances efficiency, and reduces cognitive…