Computing ThousandEyes Announces New VP of Customer Engineering and Establishes Office of CTO AIT News Desk Apr 30, 2020 New leadership hires underscore ThousandEyes’ commitment to customer success and product innovation ThousandEyes, the Internet and Cloud…
Analytics Glia Recognized in Gartner Report “Market Guide for Digital Customer Service and Support… AIT News Desk Apr 28, 2020 Glia, a leader in enterprise Digital Customer Service solutions, announced that it has been named in Gartner's recent report, The 2020 Gartner Market…
Computing C3.ai Selects Microsoft Dynamics 365 and Teams to Power the Next Phase of Growth AIT News Desk Apr 27, 2020 C3.ai, a leading innovator in enterprise AI software for accelerating digital transformation, announced plans to collaborate with Microsoft Corp. to…
Automation Automation Anywhere Bot Slashes Flight Cancellation Processing Times from 20 Minutes to 3 Minutes AIT News Desk Apr 23, 2020 Automation Anywhere, a global leader in Robotic Process Automation (RPA), today announced a new AI-powered bot to help airlines and hotels speed the…
Analytics Business Intelligence Group Names Pipedrive a Winner of 2020 Excellence in Customer Service Awards AIT News Desk Apr 23, 2020  Business Intelligence Group has named Pipedrive a winner in the 2020 Excellence in Customer Service Awards. "Customer service is a total team…
IoT New Insight IoT Platform Solves Universal Challenges Across Industries AIT News Desk Apr 22, 2020 Insight Connected Platform democratizes smart space technology, making IoT faster to deploy and easier to manage for businesses, communities…
Computing Tap Air Portugal Selects Talkdesk to Quickly Move Hundreds of Agents to W************* on Cloud… AIT News Desk Apr 21, 2020 Talkdesk’s flexible, scalable and reliable cloud solution displaces legacy on-premises solution for more than 200 TAP agents to ensure business…
Financial Services BitX Funding Creates Immediate Opportunity through SBA’s Paycheck Protection Program AIT News Desk Apr 21, 2020 Mighty Lending Marketplace Expedites Momentum for Small Businesses by Leveraging Collaborative Approach BitX Funding, the online lending…
Analytics Bazaarvoice Report: High Expectations for E-commerce, as Consumers Demand Authenticity, Connection,… AIT News Desk Apr 21, 2020 As network of clients sees an 20% year-over-year increase in online orders since the beginning of 2020, Bazaarvoice highlights how user-generated…
Autonomous Vehicles Spireon Wins 2020 Excellence in Customer Service Award AIT News Desk Apr 20, 2020 Spireon, the vehicle intelligence company, today announced it has been named a winner of the 2020 Excellence in Customer Service Award,…