Guest Authors Improving Customer Experience (CX) with Data Visualization (DV) JSCharting Sep 11, 2019 Customer service departments of big companies engage with thousands of customers every day. Each interaction holds importance and the company can use…
AIT Featured Posts How ERP Boosts Customer Satisfaction? AIT Staff Writer Sep 10, 2019 Enterprise Resource Planning (ERP) software, particularly the ones embedded with CRM modules goes a long way in boosting customer satisfaction,…
News Telecom Industry Needs AI to Stay in Business AIT Staff Writer Sep 9, 2019 The Telecom sector was among the first to use Chatbots and bits of AI in its day-to-day operations. However, with the 5G taking over, the AI has a…
Guest Authors Building And Maintaining Digital Trust And Brand Loyalty: A Three-Step Process Benjamin Herrmann Sep 6, 2019 Businesses that successfully achieve digital transformation don’t just complete it overnight. Transformation has many key components and best…
News Satisfi Labs Announces Partnership with Riverbanks Zoo and Garden to use Conversational AI to Reduce… AIT News Desk Sep 5, 2019 AI-Powered Knowledge Management Platform Scales Customer Service for Increased Visitor Numbers and Addresses Guest Inquiries 24/7 Satisfi Labs…
Blockchain BitDeer.com’s Success is Based on Consistent Transparency to Customers AIT News Desk Sep 3, 2019 The world's leading computing power sharing platform BitDeer.com announced that it has reached over 2 million Unique Visitors for the month of August.…
News Sogou Launches World’s First Chinese-Speaking AI Customer Service Avatar for the Financial… AIT News Desk Aug 28, 2019 Partners with Ping an Puhui to Optimize Customer Experience on Mobile App Sogou Inc., an innovator in search and a leader in China's internet…
News Nextep Launches New Chatbot to Offer Clients 24/7 Support AIT News Desk Aug 6, 2019 Nextep's Newest Support Feature Provides Around-The-Clock Support Nextep added a new support feature, Felix the chatbot, to its service team. Felix…
Technology Identity Verification Leader, IDology, Appoints Industry Veteran Christina Luttrell as COO AIT News Desk Jul 30, 2019 IDology, a GBG company, announced that Christina "Chris" Luttrell has been promoted to chief operating officer. Previously, Luttrell was senior vice…
Machine Learning Gradient AI Adds Deep Expertise Across All Teams to Meet Demand and Drive Further Growth of Its AI… AIT News Desk Jul 17, 2019 Gradient Taps InsurTech Sales Executives Joseph Gould, Jay Thierauf, and Daniel Zimmerman; Expands Customer Service and Technology Teams Gradient…