Customer Experience Canon Central and North Africa Launches its First Call Centre in Egypt to Enhance the Customer… AIT News Desk Aug 11, 2023 The Call Centre will serve as the central communication point for customers and will be the first telephone helpline service to be launched by Canon…
Natural Language An Introduction to AI’s Role in Transforming the Travel Industry AIT Staff Writer Aug 4, 2023 Did you know that Artificial Intelligence could be your next travel concierge? Yes, that's what's happening across major airports and hotels where…
Technology Ascensos Uses Calabrio ONE To Schedule and Empower 2,500 Agents and Save 375 Hours a Week AIT News Desk Jul 26, 2023 Significant resource planning efficiencies help European customer service outsourcer release valuable time back into customer care…
Machine Learning Customer-Focused Leaders Look to AI for a Competitive Advantage Business Wire Jul 25, 2023 Business leaders whose jobs involve customer service are looking to AI for a competitive advantage as cost pressures mount and customer loyalty is…
Natural Language AiThority Interview: Top AI and ML Trends Transforming the Customer Service Industry Sudipto Ghosh Jul 17, 2023 Generative AI may be a new beast in the town, and yet to be fully tamed for the industry purposes. However, its impact on every business,…
Machine Learning Kyocera Maximizes Business Mobile Productivity With Ultra-rugged DuraForce PRO 3 Smartphone Business Wire Jul 16, 2023 KYOCERA, a global leader in rugged devices launched its ultra-rugged DuraForce PRO 3 Android smartphone with comprehensive business tools to help…
Automation Solo Stove Partners with Simplr to Launch First Generative AI Chatbot in the Outdoor Recreation… PRNewswire Jul 14, 2023 Simplr, a bot-first CX outsourcing solution that offers automation and human agents, and Solo Stove, designers of beautiful, easy-to-use fire pits…
Customer Experience Horatio Partners with Loris to Strengthen the Customer-Agent Connection PR Newswire Jul 12, 2023 Horatio, the customer service company behind viral e-commerce and rapidly-growing tech companies, announced it partnered with Loris to keep advancing …
Technology Ntirety Sells Colocation Data Center Hosting Business to Data Canopy, an Intelishift Company Cision PRWeb Jul 4, 2023 Data Canopy, an Intelishift company, and worldwide cloud and colocation infrastructure provider announced the acquisition of the colocation data…
Chatbots & Intelligent Assistants WholesaleSync Introduces AI Chatbot Service for Woocommerce, Enabling Businesses to Automate… Cision PRWeb Jul 4, 2023 WholesaleSync, an innovator in the business-to-business (B2B) technology sector, today announced the launch of a new Artificial Intelligence (AI)…