AI and Big Data Revolutionize Allergen Management in the HORECA Sector
According to the Spanish Agency for Food Safety and Nutrition (AESAN), food allergies affect 3% of adults and 6% of children in Spain, while…
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Customer Service
Red Hat survey reveals that UK businesses are ahead of Germany, France and Spain in Achieving…
Red Hat, Inc., the world's leading provider of open source solutions, announced new research showing that more than a quarter of large UK businesses…
iQor Symphony [AI] Drives Excellence in Customer Service and Compliance
Generative AI Experience Inspires the Future of Work to Enhance Employee Performance, Compliance, and Well-Being for Irresistible CX…
Next DLP appoints Sheena Blanco as its first Head of Customer Experience
Industry veteran throws down the gauntlet to high tech firms that have lost their way when it comes to delivering genuine - and excellent - customer…
Talkdesk Celebrates Financial Services Momentum, Powers Exceptional Customer Experiences for New…
The Talkdesk AI-powered financial services cloud contact center platform supports companies as more people embrace digital banking interactions…
Glia Launches New AI Tools for Financial Institutions
Glia expands AI Toolset to help organizations take advantage of generative AI to drive efficiency and improve the CX
Glia, the customer interaction…
Dialpad Introduces Custom Ai Playbooks, Transforming the Sales and Customer Service Experience With…
Custom AI Playbooks provide users with real-time guidance on sales calls, AI generated summarization, and valuable analytics, to enhance and…
Gong Names Shane Evans as Chief Revenue Officer
Gong, the Revenue Intelligence leader, announced that Shane Evans recently joined the company as chief revenue officer. In this role, he is…
Zebra Technologies Named Android Enterprise Gold Partner by Google
Zebra is one of the program’s leading mobile computer manufacturers with 38 Android Enterprise Recommended devices
Zebra Technologies…
STELLA Automotive AI Unveils Groundbreaking STELLA Reception New Era in Customer Service for…
STELLA Automotive AI is thrilled to announce the launch of STELLA Reception, the first ever conversational AI to answer the telephone. STELLA…
