Ascension Chooses Qualtrics to Help Reimagine the Patient Experience
One of the nation’s top health systems dedicated to innovation across the continuum of care, Ascension aims to drive a more patient-centric…
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Experience Management
Alida Enters Funding Agreement Led By National Bank of Canada for USD $60 Million
Investment to fuel global expansion plans as Alida accelerates growth in Customer Experience
Alida, a leader in experience management, announced it…
CareAR and CBA Announce Partnership to Expand Service Experience Management (SXM) into Asia-Pacific…
CareAR, a Xerox company and service experience management (SXM) market leader, announced a partnership with Communication Business Avenue (CBA) to…
Qualtrics Announces Manager Assist, Empowering Managers to Own Their Team’s Engagement and Success
Qualtrics , the leader and creator of the experience management category, announced Qualtrics Manager Assist, a new platform that empowers managers to…
iCXeed Ushers in the Future Era of Customer Experience Management With Business Process Innovation
ICXEED PTE. LTD. (iCXeed), a full-suite business process innovation company, announced its much-anticipated customer experience management services at…
Swanson Health Products Chooses Medallia for Customer Experience
Medallia, the global leader in customer and employee experience, announced that Swanson Health Products has selected Medallia as its experience…
Qualtrics Announces Real-time Contact Center Solutions to Make Agents Productive and Help them Act…
Qualtrics, the leader and creator of the experience management category, announced new real-time contact center innovations to make agents more…
Contentsquare Unveils Product Update, Integrates Session Replay with Qualtrics
Contentsquare, the global leader in digital experience analytics, announced that its Session Replay feature will now be embedded and available within…
Qualtrics Introduces Video Feedback for Targeted Consumer Engagement
Qualtrics the leader and creator of the experience management category, announced Video Feedback, a new way for organizations to collect qualitative…
Paytronix and Yumpingo Partner to Give Brands Deeper Insights About Their Digital Users
Partnership provides restaurants with actionable customer satisfaction data at scale, tied to specific dishes ordered and hospitality service…
