Genesys

AI represented more than 10% of Genesys Cloud bookings during the period Genesys, a global cloud leader in AI-powered experience…

Company reaffirms goal to achieve carbon neutrality by 2030 and net-zero emissions by 2040 Genesys, a global cloud leader in…

Company further extends its AI-powered experience orchestration capabilities beyond traditional service channels to meet customers where they want…

Genesys, a global cloud leader in AI-powered experience orchestration, announced it has entered into an agreement to acquire Radarr Technologies, a…

Leader in AI-powered experience orchestration strengthens commitment to support state, local and education institutions moving to the cloud…

Genesys recognized as a worldwide leader for general-purpose conversational AI Genesys, a global cloud leader in AI-powered experience…

Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service…

Genesys, a leader in AI-powered experience orchestration, has achieved Federal Risk and Authorization Management Program (FedRAMP) authorization at…

Genesys, a global cloud leader in AI-powered experience orchestration released its 2022 Sustainability Report covering the company's fiscal year…

Genesys kicked off Xperience 2023, the customer experience (CX) event of the year, by unveiling the expansion of the company's artificial intelligence…