Genesys

Genesys unveiled its Experience Index methodology: the first people-centric approach based on listening and understanding what really motivates…

Hi Brett. Welcome to our Interview Series. Please tell us a little bit about your role and responsibilities in your current company. How did you…

UK's largest auto insurer moves to AI-powered Genesys Cloud CX for its all-in-one capabilities to deliver personalized digital customer and employee…

Genesys announced expanded generative AI capabilities for experience orchestration, helping organizations unlock deeper customer and operational…

Genesys highlights how organizations are transforming their customer engagement through the power of the Genesys Cloud CX platform. With nearly 30%…

Genesys, a global cloud leader in experience orchestration announced the Genesys Cloud EX solution, a new product to engage, motivate and empower…

Genesys, a global cloud leader in experience orchestration,announced Rabobank, a leading customer focused cooperative bank in the Netherlands, has…

Genesys, a global cloud leader in experience orchestration, introduced the GCXNow offering, a new way for small- to mid-sized organizations to quickly…

Genesys Cloud CX received among the highest scores for artificial intelligence, workforce optimization, self-service and outbound capabilities…

Genesys, a global cloud leader in experience orchestration, and Acqueon, a leading customer engagement platform specializing in outbound revenue…