Genesys

Genesys Cloud CX customers gain added flexibility and data protection for customer engagement solutions across digital and voice channels Nuance…

Round is led with investment by Salesforce Ventures with participation from ServiceNow Ventures and Zoom Video Communications, to strengthen Genesys…

Placement marks the first designation as a leader for Genesys in the WFO market, a significant milestone as the company continues to focus on…

Company extends its market leadership with journey analytics and conversational AI for marketing and sales, transforming customer and employee…

Customer Data Platform's seamless integration with Genesys Customer Experience Platform empowers agents with real-time customer insights Treasure…

Genesys, a global cloud leader in customer experience orchestration, announced that Wesley Story has been named Chief Information Officer (CIO),…

Genesys DX recognized for broad range of functionality, low-code/no-code capabilities and strong reporting and analytics tools. Genesys, a global…

Genesys, a global cloud leader in customer experience orchestration, and Google Cloud announced an expansion of their strategic partnership to help…

Genesys has agreed to acquire Pointillist and Exceed.ai to enhance its offerings in the Experience as a Service market and transform customer and…

Genesys, a global cloud leader in customer experience orchestration, announced BeyondCX, the industry's first eLearning program for contact center…