Genesys

Finance executive Brian Swartz joins customer experience leader to propel cloud business forward Genesys, the global leader in cloud customer…

Genesys Cloud integrates with Adobe Experience Platform’s Real-Time Customer Profiles to improve personalization, drive higher sales conversion rates…

AI Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …

Five-year partnership with Genesys enables both companies to develop and deploy innovation and best-in-class solutions in the CX market Infosys, a…

AI Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …

Broad multivendor ecosystem of leading cloud platforms, technology providers and system integrator resellers gives enterprises greater control and…

Pointillist’s AI-driven software combines with the Genesys customer experience and contact center solutions to enable companies to improve customer…

AI Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in AI,…

Genesys Customer Experience Innovation Awards recognize companies from around the globe for their innovation and transformational customer…

Enterprises deploying Teams can now accelerate their telephony migration while meeting complex 911 regulations through a single, software-centric…