Machine Learning ServiceNow Expands Generative AI Capabilities With Case Summarization and Text-to-Code to Drive… Business Wire Jul 27, 2023 Powered by ServiceNow LLMs, both features are purpose-built for the Now Platform and are designed to alleviate repetitive work and significantly…
IT and DevOps InvGate Raises $35 Million Growth Round Led by Riverwood Capital PR Newswire Jul 13, 2023 InvGate, a SaaS platform with global operations at the intersection of Enterprise Service Management (ESM), IT Service Management (ITSM), and IT…
Technology PSG Makes Strategic Growth Investment in SaaS-based ITSM Vendor 4me Business Wire May 25, 2023 Former LogicMonitor CEO Kevin McGibben to Lead Global Scaling 4me, a SaaS-based IT Service Management (ITSM) and Enterprise Service Management…
Technology SolarWinds Expands Customer Availability With New ITSM Data Center in Australia Business Wire Mar 14, 2023 SolarWinds, a leading provider of simple, powerful, secure observability and IT management software, announced the launch of its first IT service…
Technology Device42 Integration Fuels Atlassian Jira Service Management Cloud AIT News Desk Jan 10, 2023 Device42, the leader in IT asset discovery, inventory, and dependency mapping, announced that it has expanded its platform to support the complex…
SaaS Bright Pattern and Matrix42 Partner to Bring AI-Powered Omnichannel Communication Interaction… AIT News Desk May 6, 2022 Bright Pattern, leading provider of omnichannel communication software for innovative companies, launches new Omnichannel Communication Interaction…
Automation SysAid and Oomnitza Partner to Provide Customers with Insights and Management Across Enterprise… AIT News Desk Apr 21, 2022 IT teams will benefit from integrated visibility and control over their full asset portfolio to automate lifecycle management, security, and user…
IT and DevOps Windward Consulting Group Leans Toward AIOps Consulting With Strategic Rebrand For IT Landscape AIT News Desk Jan 20, 2022 Leading provider of IT consulting launches a dedicated practice and brand refresh to align with industry transformation and growth in AIOps Windward…
SaaS SymphonyAI Appoints Sanjay Dhawan as CEO to Drive Next Phase of Growth and Scale AIT News Desk Jan 12, 2022 SymphonyAI, a leader in high-value enterprise AI software solutions for strategic industries, announced Sanjay Dhawan has joined as CEO. Dhawan will…
IT and DevOps Australia’s National Rugby League Signs Freshworks to Streamline IT Operations Across Clubs AIT News Desk Dec 14, 2021 Sporting giant replaces legacy IT service management software with Freshservice for easy, modern ITSM Freshworks Inc., a leading software company…