Freshworks Doubles Omnichannel Customer Support ARR in H1 2020
Company growth continues as businesses look for better ways to engage customers
Freshworks Inc., the customer engagement software company,…
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machine learning
Blacklight Solutions Unveils Software to Simplify Business Analytics with AI and ML
Blacklight Solutions, an applied analytics company based in Texas, introduced a simplified business analytics platform that allows small to mid-market…
CX Outsourcers Launch Intelligent and Self-Service Options to Improve Business Outcomes
Outsourcers integrate advanced analytics, artificial intelligence, and machine learning to improve the customer journey and agent experience, finds…
Sift Announces New Integration with Salesforce Commerce Cloud
Salesforce Commerce Cloud customers can now fight fraud and grow revenue with Sift’s Digital Trust & Safety Suite
Sift, the leader in Digital…
Expert System Raises $29.4 Million and Adds Key Hires to Leadership Team
The addition of experienced executives and the new funds will help accelerate the company's global "Path to Lead" growth strategy
The global…
Enhanced Features Extend ReversingLabs Explainable Threat Intelligence Capabilities for Threat…
MITRE ATT&CK Mapping, Indicator Transparency and Interactive Storytelling Provide Added Context, Transparency and Prescriptive Recommendations…
AI/Computer Vision Startup Led by Industry Veterans Revolutionized Sewer Inspection
SewerAI secures $2 million in seed funding for its breakthrough technology
SewerAI, a startup that uses artificial intelligence and computer vision…
SRM and Rochdale Paragon Partner to Improve Vendor Invoice Auditing
Firms join forces to help financial institutions automate invoice auditing to improve efficiencies, protect bottom line from erosion
SRM (Strategic…
Atos Partners With University of Oxford on Largest AI Supercomputer in the UK
Atos, a global leader in digital transformation, has signed a four-year contract worth £5 million with the University of Oxford to deliver a new,…
droppTV, the World’s First Shoppable Streaming Video Platform, Launches
First Video Features NYC Artist Kid Daytona and Iconic Fashion Brand COOGI
droppTV, the world's first shoppable streaming video platform,…