NICE

SURVEIL-X Behavior, included in the SURVEIL-X Conduct Surveillance suite, creates a single employee behavioral profile to provide insights…

CXone Mpower is the only complete CX AI offering enabling advanced augmentation, seamless skill transfer between humans and AI and advanced AI…

This is our AI Daily Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …

The combination of two leaders creates the market's only CX interaction centric cloud platform with full convergence and the most advanced…

New Enlighten AI innovation, Microsoft Azure availability, and Next-Gen WFM Forecasting help CXone customers increase productivity without adding…

NICE named a Leader in Omdia Customer Engagement Platforms, 2023–24 research report, receiving maximum scores in vendor execution, solution breadth…

Europcar standardizes operations and empowers agents to deliver exceptional CX on a unified AI driven cloud platform NICE announced that Europcar…

NICE announced that Oodle Car Finance, one of the fastest growing motor finance companies in the United Kingdom (UK), has selected NICE’s artificial…

Mazda Motor Europe has moved its on-premise CX operations to a unified cloud platform with CXone NICE announced that Mazda Motor Europe,…

This is our AI Daily Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in…