NICE Real-Time Authentication and Fraud Prevention Solutions Win UK Customer Service Excellence…
NICE won the award for demonstrating an innovative approach to combatting fraud and effective deployment of technology that successfully prevents…
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NICE
Fusion BPO Selects NICE Workforce Management in the Cloud to Drive Efficiency Gains and Boost…
The AI-powered NICE solution will help Fusion accurately match workforce needs with consumer demand and provide employees with scheduling flexibility…
NICE Announces Agile WEM, Empowering Organizations to Sustain High Employee Engagement in the…
With remote work here to stay, NICE enables organizations to virtually keep employees under one roof and empower excellence anywhere
NICE announced…
NICE Introduces NTR-X, Next Generation Cloud-Based Compliance Solution
Selected by several top ten global FIs, NTR-X captures all modalities of regulated employee communications enabling regulated firms’ digital…
NICE Wins Technical Development Award at 2020 Symphony Hackathon for Integration with its…
NICE demonstrated its Trading Recording solution’s ability to capture and archive Symphony voice and chat conversations, and retrieve and play back…
NICE Powers Acceleration of COVID-19 Vaccine Global Distribution Effort
NICE inContact CXone streamlines vaccine distribution supply chain from vaccine producers to healthcare providers, allowing a faster and efficient…
NICE Breaks New Ground in RPA With Innovative AI-Driven Click to Automate
Seamlessly converting manual processes to active automation flows at the click of a button, the new capability speeds up time to value and…
NICE CEO Barak Eilam Named 2020 CEO of the Year by Calcalist
Eilam awarded the top spot for leading NICE to continuous and accelerated success, demonstrating excellence in performance, shareholders…
NICE Survey Finds at Least 50 Percent or More of Interactions Being Handled Through Digital Channels
Presenting new insights from CX leaders on 2021 priorities, the survey shows that 79 percent believe agents are performing as well as or…
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AI Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …