Analytics Asia Pacific Telecom Co. Ltd Uncovers Insight Into Customer Journey With NICE Nexidia Analytics AIT News Desk Jan 30, 2020 Innovative Technology Creates a New Understanding of Customer Journey in Order to NICE Improve Customer Experience NICE announced Asia Pacific…
SaaS NICE Powers Predictive Behavioral Routing with AI-Driven Sentiment Data AIT News Desk Jan 29, 2020 Incorporating AI-driven Sentiment data on top of Predictive Behavioral Routing, CXone and Nexidia suite power hyper-personalized customer-employee…
Computing NICE Opens Nominations for 2020 PSAPs’ Finest Awards Celebrating Leadership in Public Safety… AIT News Desk Jan 27, 2020 In Its 15th Year, NICE Public Safety’s Prestigious Awards Program Recognizing Emergency Communications Professionals Adds a Lifetime Achievement Award…
Cryptocurrency NICE Actimize Adds Cryptocurrency Innovator CipherTrace to X-Sight Marketplace to Enhance Due… AIT News Desk Jan 17, 2020 Complementing NICE Actimize’s AML solutions portfolio, CipherTrace cryptocurrency solutions detect money laundering and enable regulatory supervision…
Robots Leading Telecom Transforms Customer Experience with NICE Robotic Process Automation AIT News Desk Dec 11, 2019 NICE’s Advanced AI-Based RPA Is Being Used to Automate Both Front and Back-Office Operations to Increase Employee Engagement and Increase Customer…
Analytics NICE Wins Two ‘ASTORS’ Awards for Best Investigation and Best 911 Incident Recording and Analytics… AIT News Desk Dec 9, 2019 NICE Inform and NICE Investigate Receive Honors for Fourth Consecutive Year NICE announced that it has won two ‘ASTORS’ Awards for NICE Inform and…
Machine Learning NICE Actimize Honored by Regulation Asia with Two Excellence Awards, Citing Innovation in Trade… AIT News Desk Nov 27, 2019 NICE Actimize, a NICE businessand a leader in Autonomous Financial Crime Management, confirmed that its Financial Markets Compliance offerings,…
Robots Independent Research Firm Finds 80 Percent of Business Leaders Consider RPA Important to Improving… AIT News Desk Nov 26, 2019 Robotic Process Automation Exceeded Respondents' Expectations in Improved Data Quality, Compliance and Productivity NICE announced insights from a…
News NICE InContact Expands DEVone Partner Network with Australia-Based Lake Corporation AIT News Desk Nov 18, 2019 By Enhancing Its Footprint Within the APAC Region, Nice Incontact Continues Serving Global Customers with Exceptional Experiences NICE inContact …
Automation Au10Tix, Daon, and Kingland Join NICE Actimize’s X-Sight Marketplace, the Industry’s First Financial… AIT News Desk Oct 21, 2019 Partnering with the X-Sight Marketplace, Three Breakthrough Technology Firms Offer Capabilities in Secure Customer Onboarding, Data Management, and…