Machine Learning NICE to Acquire LiveVox, Revolutionizing How Organizations Manage Proactive Outreach With the Power… Business Wire Oct 4, 2023 The combination of NICE’s industry-leading platform CXone, with LiveVox’s widely adopted proactive outreach portfolio creates a unique way for…
Machine Learning Allegheny County District Attorney’s Office to Deploy NICE AI-Powered Digital Evidence Management… Business Wire Aug 31, 2023 Pennsylvania’s Allegheny County looks to NICE Justice to streamline the criminal justice process, reduce postponements, and free up attorneys to…
Technology NICE Community Coordinating Council Names Trellix’s Michael Alicea as Industry Co-Chair Business Wire Jul 31, 2023 Trellix, the cybersecurity company delivering the future of extended detection and response (XDR), announced the National Institute of Standards and…
Machine Learning NICE Introduces Generative AI-Powered “Enlighten Actions Industry Benchmarks Business Wire Jul 29, 2023 With this groundbreaking capability, organizations can now create differentiating service by comparing their key metrics and service insights to…
Machine Learning NICE Launches ElevateAI “1K Every Day,” Delivering Greater AI Access To Customers of All Sizes Business Wire Jul 27, 2023 Groundbreaking AI initiative grants brands 1,000 interactions per day with ElevateAI’s free AI-powered transcription services and CX AI models…
Machine Learning “i-PRO” a Global Leader of Advanced Sensing Company Joins NICE Alliance Business Wire Jul 21, 2023 Consortium promotes safe and secure society forward with advanced AI-based demonstration experiments at docomo R&D OPEN LAB ODAIBA The…
Technology ABN AMRO Finds Smarter and Faster Digital Customer Experiences with NICE CXone Business Wire Jul 19, 2023 NICE simplified ABN AMRO’s infrastructure with migration to the cloud NICE has announced that ABN AMRO, a leading eurozone financial institution…
Machine Learning NICE Launches Next Big Leap of Enlighten, Creating the CX Industry’s First Trusted AI For Business Business Wire Jun 7, 2023 Enlighten enables Enterprises to benefit from generative AI in customer service with the highest security, compliance and precision and with…
Machine Learning NICE Named a Leader in the 2023 Aragon Research Globe for Conversational AI in the Intelligent… Business Wire Apr 20, 2023 NICE is identified as a provider using conversational AI technology aimed at improving customer and employee experience NICE announced that it…
Technology NICE Named a 2023 Gartner Peer Insights Customers’ Choice for CCaaS Business Wire Apr 17, 2023 NICE a leading customer experience innovator,announced that it has been named a Customers’ Choice in the 2023 Gartner Peer Insights Voice of the…