Customer Experience Talkdesk Introduces First Business Phone System Natively Built on a Cloud Contact Center Platform AIT News Desk Sep 27, 2021 Talkdesk Phone unifies collaboration and contact center applications to drive business agility, reduce costs, and provide a better way for hybrid…
Customer Experience Talkdesk Named a Leader in 2021 Gartner Magic Quadrant for Contact Center as a Service AIT News Desk Aug 13, 2021 Positioned based on completeness of vision and ability to execute Download a complimentary copy of the report for full details on the Talkdesk…
Customer Experience Talkdesk Valuation Triples to More Than $10 Billion, Appoints First Chief Financial Officer AIT News Desk Aug 12, 2021 Series D funding and appointment of new chief financial officer ignite company’s next stage of growth in addressing the worldwide demand for cloud…
SaaS Talkdesk Unveils CX Strategy Value Framework AIT News Desk Jul 22, 2021 New Talkdesk Methodology Helps Organizations Pinpoint the Most Critical CX Strategies for Their Unique Business Needs Team of customer experience…
Sales and Customer Support German Solar Company Zolar Chooses Talkdesk To Power Contact Center Solution AIT News Desk Jul 15, 2021 Talkdesk to support solar experts of Zolar as more homeowners turn to green energy Talkdesk Inc., the global customer experience leader for…
SaaS Zylo Celebrates Five Years of SaaS Industry Leadership AIT News Desk Jul 1, 2021 The Anniversary Comes on the Heels of a Number of Milestones Including a Strategic Investment, Employee Growth, New Product Features and a Commitment…
Cloud Talkdesk Announces Appointment of Its First Chief Human Resources Officer AIT News Desk Jun 10, 2021 Recruits global talent leader Laura Butler to drive strategy for building a courageous, innovative, and customer-obsessed team Senior leader…
Martech Talkdesk Helps Cabify Fuel Driver Engagement AIT News Desk Jun 2, 2021 Leading multi-mobility company Cabify selects Talkdesk as its contact center provider for drivers across multiple international locations…
Cloud Talkdesk Integrates With Epic, Joins Epic App Orchard Marketplace AIT News Desk May 26, 2021 Empowers healthcare providers to deliver better, more personalized patient experiences with Talkdesk CX Cloud Talkdesk integrates with one of…
SaaS 80% Of CX Professionals Believe AI Will Provide a Better Contact Center Experience AIT News Desk May 17, 2021 Talkdesk Research global report, “The Future of AI in the Contact Center,” shows a bright future and appetite for AI investment but key challenges in…