Talkdesk

AI Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …

AI Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …

Appoints global head of industry product and engineering and new product management leaders to address the unique requirements of key vertical markets…

Deeper integration of CRM and contact center tools enables highly customized interactions, streamlines contact center operations and boosts efficiency…

Deeper integration will help enterprises break down collaboration silos and make customer experiences even better   Provides more seamless…

Talkdesk AI Trainer moves company one step further in its vision to automate 80% of customer interactions, and gives agents and supervisors the…

Recognition further elevates Talkdesk from other cloud contact center competitors in customer service, innovation and ease of use Talkdesk, Inc.,…

Companies’ shared customer-first philosophy helps enterprises around the world build brand love and loyalty by delivering billions of exceptional…

Legacy solutions impede health care industry’s ability to provide optimal patient experience Majority of patients surveyed do not believe health…

Speech Analytics is a relatively new solution, introducing itself since the start of this century. The main purpose of it is to record, analyze, and…