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During Southwest Airlines’ recent meltdown, when thousands of flights were canceled throughout the country, customers waited for hours on hold, often…

AI is one of the most powerful technologies used by the marketing and advertising teams in an organization. Every day, there is a new innovation in AI…

New research from global cloud communications platform Infobip reveals that chat apps such as WhatsApp are becoming crucial channels for customer…

It is exciting that Tenorshare has launched a big deal to celebrate 2022 Black Friday for its iCareFone Transfer. There are three types of special…

Reinforcing HubSpot’s commitment to creating connected customer experiences, the new integration gives marketing and service teams deeper…

TeleMessage and Behavox renew their partnership and commitment to protect organizations from regulatory risks within instant messaging platforms.…

New Scam Alert Technology Detects Malicious Links and Notifies Users During Conversations Over WhatsApp, Facebook Messenger,Telegram and Discord…

Earlier this month, Miami-based digital customer engagement platform Messangi announced it is going to complement its SMS-based A2P messaging with…

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced that the company will expand operations…

Custodia Technology has responded to increased regulatory scrutiny over the use of instant messaging by adding the access of social media…