Martech SANDSIV Adds New Survey Channel to Its Next Generation CX Management Solution AIT News Desk Jun 11, 2020 Messenger Channel offers, freedom, flexibility Customer experience management pioneers SANDSIV announce a major upgrade to its flagship sandsiv+…
Life Sciences KONE Elevator India Introduces Health and Wellbeing Solutions for Lifts & Escalators to Beat… AIT News Desk Jun 2, 2020 From Escalator Handrail Sanitizer, Elevator Remote Call Using Whatsapp to Elevator Airpurifier, Innovative Solutions That Support Well-Being Will Help…
Mobile IDFC FIRST Bank Launches Video KYC for Online Savings Accounts AIT News Desk May 29, 2020 Digital journey gives customers a branch-like experience at home, enabling KYC completion online Putting customers' safety first, IDFC FIRST Bank…
Mobile Cloud Communications Leader Sinch to Acquire SAP Digital Interconnect to Redefine How Businesses… AIT News Desk May 5, 2020 Sinch AB, a global leader in cloud communications for mobile customer engagement, and SAP SE announced that Sinch AB has entered into a definitive…
Chatbots & Intelligent Assistants Vonage Enables AI Chatbot for Spanish Government to Provide Accurate, Updated COVID-19 Information AIT News Desk Apr 23, 2020 Vonage API Partner Sngular and AI Experts From the Government Built the Hispabot-COVID-19 Conversational Assistant to Work Through WhatsApp Using the…
Mobile Facebook to Invest ₹ 43,574 Crore in Jio Platforms for a 9.99% Stake Largest FDI for Minority… AIT News Desk Apr 23, 2020 Reliance Industries Limited, Jio Platforms Limited and Facebook, Inc. announced the signing of binding agreements for an investment of ₹ 43,574 crore…
Optical Character Recognition NuEyes Technologies and Blitzz Software Partner to Launch NuCall, an Innovative Telemedicine… AIT News Desk Apr 21, 2020 NuEyes Technologies Inc., a pioneer in the field of wearable technology, announces a strategic partnership with Blitzz Software to launch a…
Mobile Genesys Messaging With WhatsApp Simplifies Communication Between Businesses and Consumers AIT News Desk Mar 12, 2020 Powerful Contact Center Solution From Leader in Customer Experience Helps Organizations Connect Every Interaction Across Voice, Email, Chat and…
Hot Startups Zendesk Expands Service-First CRM Solutions to Transform Customer Experience AIT News Desk Mar 4, 2020 New product suites democratize service and sales software by making it easy to try, buy and use Zendesk, Inc. announced new, powerful Support and…
Mobile IMImobile Enables Hyundai to Use WhatsApp Business for Customer Service AIT News Desk Mar 4, 2020 Using WhatsApp as a Customer Service Channel Will Improve Customer Experience for Vehicle Service Booking Global cloud communications software and…