WhatsApp

CXone recognized for innovation in seamless omnichannel customer experiences NICE inContact announced that CXone, the world’s #1 cloud customer…

In 2018, it was discovered that Cambridge Analytica had harvested the data of at least 87 million Facebook users without their knowledge after…

Report reveals new data and insights on the most important conversational business and messaging trends in 2020 Zendesk, Inc. released State of…

DRUID, a company specialized in developing intelligent virtual assistants (chatbots) for enterprise companies, has announced a strategic technology…

Have you ever had a written message misinterpreted? Sent a text your spouse took one way when it was meant in completely another? Had an employee…

The numbers speak for themselves: 1.6 billion users over 180 nations. Further, it is the messaging king in 133 of those places. WhatsApp’s dominance…

Ever realized the problems one faces with the conventional visiting cards?  To name a few, around 9 out of 10 business cards end up in the bin, also…

New Mei App on iOS uses AI to tell you if a WhatsApp Contact is Flirting With You New York-based Mei App Inc announced the release of their…

New Whatsapp Business API Tool Delivers on Zendesk’s Vision to Connect Customer Conversations across Web, Mobile, and Social Messaging Zendesk,…

In a Silicon Valley job interview a few years ago I was asked what fascinates me. “Ants,” was my immediate reply. “Ants work as a team, navigate…