AIT MegaMind AiThority Interview with Adrian McDermott, President of Products at Zendesk Sudipto Ghosh Mar 24, 2020 Hi Adrian, you are the go-to architect for Zendesk products. What approach do you take to create easy, cohesive, and frictionless experiences along…
Technology Torch and Everwise Announce Strategic Partnership to Shape the Future of Learning and Development AIT News Desk Mar 19, 2020 Torch merges with Everwise to create the industry’s first full-lifecycle platform for employee learning and success, enriching organizations with…
Hot Startups Pendo Launches Pendo for Startups, Helping Companies Go From Startup to Scale-Up AIT News Desk Mar 17, 2020 Analysis shows that startups that use Pendo are disproportionately likely to raise capital Pendo.io, the product cloud company, announced a new…
Martech Zendesk Singapore Expands Global Engineering Role to Develop New Service-First CRM Offerings AIT News Desk Mar 6, 2020 Zendesk Chat Sees 40 Percent Year-On-Year Growth of Completed Chat Interactions Globally, With the Team Now Expanding Its Role to Drive Development of…
Hot Startups Zendesk Expands Sunshine CRM Platform to Deliver Complete View of the Customer AIT News Desk Mar 4, 2020 New functionality and integrations with AWS and Workato enable companies to build differentiated experiences Zendesk, Inc. announced new…
Hot Startups Zendesk Expands Service-First CRM Solutions to Transform Customer Experience AIT News Desk Mar 4, 2020 New product suites democratize service and sales software by making it easy to try, buy and use Zendesk, Inc. announced new, powerful Support and…
SaaS Stella Connect Releases Industry’s Most Powerful Integrated Contact Center QA Solution Rience AIT News Desk Mar 3, 2020 Industry's First Platform to Give CX Leaders Visibility Into Performance With Tools for Driving Improvement of Frontline Teams Stella Connect, a…
Automation Ada and Zendesk Strengthen Customer Service Platform Integrations AIT News Desk Mar 2, 2020 Ada’s automation and AI enhance the customer experience across Zendesk platform Ada, the market leader for Automated Customer Experience (ACX),…
Technology Be My Eyes Raises $2.8M in Funding for Platform to Support Blind and Visually Impaired Worldwide AIT News Desk Feb 20, 2020 The ‘Micro-Volunteering’ App Expands, Inviting Companies to Join the Popular Visual Support Community Be My Eyes, the mobile app that allows…
AiThority Interview with Shawna Wolverton, SVP of Product at Zendesk Sudipto Ghosh Feb 19, 2020 About Shawna You were part of the first Localization Product Management team at Salesforce. Today, you lead Product Management at Zendesk. How has…