Analytics Zendesk Releases Annual State of Messaging 2020 Report AIT News Desk Feb 19, 2020 Report reveals new data and insights on the most important conversational business and messaging trends in 2020 Zendesk, Inc. released State of…
Computing Major Airline Selects Bright Pattern Cloud Contact Center Software AIT News Desk Feb 7, 2020 Bright Pattern, Leading Provider of Omnichannel Cloud Contact Center Software for Innovative Enterprises, Selected by US-Based Airline A leading…
Hot Startups Daily AI Roundup: The Coolest Things on Earth Today AIT News Desk Feb 4, 2020 Today’s Daily AI Roundup covers the latest Artificial Intelligence announcements on AI capabilities, AI mobility products, Robotic Service, Technology…
AIT Featured Posts Zendesk Relate 2020: Come Join The Most CX-Y Show On The Planet! Sudipto Ghosh Feb 4, 2020 Knowing how past events hosted by Zendesk have played out, it’s not too hard to imagine that Zendesk Relate 2020 is one of the most-awaited Customer…
Guest Authors Predictions: Key AI Trends in 2020 Inna Tokarev-Sela Jan 28, 2020 It's a fascinating time to be in the data and analytics space. Companies are more aware than ever of the impact data can have on their business. In…
Automation Jessica Hannes Joins ActiveCampaign as Vice President of Support AIT News Desk Jan 27, 2020 Former Zendesk leader, Jessica Hannes to focus on scaling Customer Support for the Customer Experience Automation company's 90,000 customers spanning…
News Zendesk Launches the Sell Marketplace With Apps for Mailchimp, Dropbox, Pandadoc, and More AIT News Desk Jan 20, 2020 The Company’s Sales Force Automation (SFA) Tool Expands Functionality With New Partners and Integrations Zendesk, Inc. announced the Zendesk…
Computing ORGANO Selects Top-Rated Talkdesk Enterprise Cloud Contact Center to Elevate Customer Experience AIT News Desk Jan 20, 2020 Leading producer and marketer of healthy, convenient and affordable food, nutrition, specialty brewed beverages, personal care products and cosmetics…
News Daily AIT Roundup: The 5 Coolest Things on Earth Today AIT Staff Writer Jan 15, 2020 AI Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in…
Analytics Zendesk Releases New Research With Insights on the Power of Service in Influencing Customer Loyalty AIT News Desk Jan 15, 2020 Annual Flagship Report Validates That the Ease and Excellence of Customer Experience Has a Direct Impact on Customer Loyalty Zendesk, Inc. released…