Machine Learning Boost.ai Expands Conversational AI Platform Functionality with Zendesk Integration AIT News Desk Nov 27, 2020 Zendesk Customers Can Take Advantage of Boost.ai’s Market-Leading Self-Learning AI to Develop and Deploy Artificially Intelligent Virtual Agents in…
Martech Zendesk and WhatsApp Partner to Enable Powerful Conversational Experiences AIT News Desk Nov 11, 2020 Zendesk, Inc. announced expanded capabilities to its service-first CRM solutions that help companies provide real-time support across messaging…
IT and DevOps Bring IT offers 360-degree business transformation services with the acquisition of Elyzian AIT News Desk Nov 9, 2020 The merger will enable Bring IT to provide a comprehensive 360-degree customer experience by delivering business best practices, industry standards,…
Martech Simplr Integrates with Zendesk, Helping Online Brands Maximize the Effectiveness of their CX… AIT News Desk Oct 29, 2020 Happiest Baby and Paula’s Choice Elevate Online CX Beyond Existing Contact Center Model Simplr, a human-first, machine-enabled customer experience …
Forecasting Tymeshift Unveils Forecast Feature AIT News Desk Oct 28, 2020 Predict future contact volume and staffing needs with ease Tymeshift, a workforce management solution for the modern age made exclusively for …
Martech Amperity and Zendesk to Help Brands Offer Customer Personalization AIT News Desk Oct 26, 2020 Amperity, the first AI-powered Customer Data Platform (CDP), announced it will be working in partnership with Zendesk. As part of the initiative,…
Sales and Customer Support Zendesk Offers Instagram Messaging for Businesses AIT News Desk Oct 20, 2020 Zendesk, Inc. announced the addition of Instagram messaging to its customer support offering. This means businesses can now provide customer service …
Hot Startups Atlassian Launches $50 Million Venture Fund to Propel the Cloud-Based Startup Ecosystem AIT News Desk Oct 19, 2020 The company looks to tap into India’s fledging startup and developer community Atlassian Corporation Plc, a leading provider of team collaboration…
Sales and Customer Support Troops Brings Hubspot, Zendesk, Jira, and Intercom Data to Slack and Microsoft Teams AIT News Desk Sep 22, 2020 Troops.ai announced that its revenue communications platform is now available for Hubspot, Intercom, Zendesk, and Jira enterprise applications and the…
Martech Plantt.io Raises $1 Million to Bring Customer Experience into the 21st Century AIT News Desk Sep 11, 2020 Plantt, the Customer Experience Optimization Platform, announced the completion of their seed round in the sum of $1M, led by GoAhead Ventures and…