Chatbots & Intelligent Assistants 5 Ways to Get the Most out of your Next Chatbot Project Tess Tettelin Nov 4, 2021 Customer service is a major cornerstone of any business, and service agents can easily tip the scale when keeping and losing a customer. As companies…
Sales and Customer Support Conversica Brings Conversational AI Assistants To Auto Dealers Using CDK Elead CRM AIT News Desk Oct 20, 2021 Conversica, the leader in Conversational AI Assistants helping dealerships attract, acquire, grow, and retain customers at scale, announced a…
Healthcare Management Synergy Medical and Parata Systems Merge to Create Pharmacy Automation Leader AIT News Desk Jul 6, 2021 Combined Company Provides Best-in-Class Technologies to Empower Pharmacy Teams to Help Patients Lead Healthier Lives Pharmacy automation…
Financial Services 5 Ways in Which AI is Revolutionizing Finance & Insurance Cliff Stanton Mar 2, 2021 Finance is a diverse field that encompasses different functions. Rapid technological advances over the past decade have changed the way finance teams…
Bots/Intelligent Assistants AiThority Interview with Eric Jacobson, VP Product Management at Salesforce Sudipto Ghosh Feb 23, 2021 The COVID-19 pandemic was a disruptive force in the world of field service, where technicians travel around to provide service to customers on site.…
Interviews AiThority Interview with Greg Bennett, Conversation Design Lead at Salesforce Sudipto Ghosh Jan 14, 2021 Please tell us about your current role and the team/technology you handle at Salesforce. I lead the Conversation Design practice within Salesforce …
Life Sciences Houston Methodist Implements Syllable’s AI Voice Solution Technology to Enhance Patient… AIT News Desk Dec 29, 2020 Syllable, the leader in call center automation technology for integrated delivery networks and hospitals, announced a collaboration with Houston…
Financial Services Emagia Announces Its Strategic Partnership With WNS to Accelerate Digital Order-to-Cash… AIT News Desk Oct 6, 2020 Emagia AI-powered Order-to-Cash Platform will be an integral part of WNS' Quote-to-Sustain Digital Finance Offering aimed for making global…