AIT Featured Posts AI-Based Contact Centers for Modern Businesses Jayashree Jayashankar Apr 5, 2023 Picture this. It’s been a few days since you ordered the much-loved designer handbag online and there’s no sign of the product. You decide to check…
Machine Learning AI-powered Contact Centers Are Transforming the Patient Experience Greg Miller Aug 17, 2021 Healthcare consumers and patients are demanding better and more personalized customer service from providers. In a recent survey of over 700 patients…