AI customer experience

Porsche has been an iconic brand everyone knows for decades, particularly its legendary cars and commitment to customer service. The brand is…

Tim Cook, Apple CEO once very eloquently stated, Generative AI opens up endless possibilities for creating personalized and immersive customer…

Have you ever had a friend crack a joke and you were like, "Is this supposed to be funny or what?" Sometimes, emotions and tone don't come across…

When it comes to streaming entertainment, the power of real-time insights is humongous, and the most powerful medium channelizing it is OTT platforms.…

Leading AI-powered CRM software maker Salesforce announced that it had partnered with Air India, India’s leading airline to revolutionize the customer…

Actifai, an AI software-as-a-service provider for cable and telecom companies, has expanded its partnership with Cogeco Connexion, the second-largest…