AIT Featured Posts AI-Based Contact Centers for Modern Businesses Jayashree Jayashankar Apr 5, 2023 Picture this. It’s been a few days since you ordered the much-loved designer handbag online and there’s no sign of the product. You decide to check…
SaaS How Artificial Intelligence is Transforming Customer Service – 7 Use Cases AiT Analyst Mar 24, 2023 Artificial intelligence is no longer about robots and sci-fi villains or about replacing humans and taking jobs away. It took a while but people have…
AI Machine Learning Projects Intercom’s Fin is the First AI Customer Service Bot Built with GPT-4 Technology AiT Analyst Mar 15, 2023 Intercom, the only AI-powered, complete customer service solution, announced it has built a breakthrough AI customer service bot called Fin, powered…
Machine Learning Customer Service Agents Gain Competitive Advantage with Gnani.ai’s Assist365 AIT News Desk Jan 25, 2023 New AI conversational tool enables customer service agents to reduce average handle time by two minutes, increase interaction efficiency by 30%…