AI-Powered Cross-Border B2B: How Ecer.com Is Building a Smarter Global Trade Experience
As artificial intelligence reshapes the way businesses connect, communicate, and make decisions, the global B2B trade industry is entering a new…
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AI customer service
Revelir AI Launches Automated QA Engine, Secures Xendit and Tiket.com as Enterprise Clients
Revelir AI announced the launch of RevelirQA, an AI-powered automated quality assurance engine that evaluates 100 percent of customer support…
Ecer.com Accelerates Smart Sourcing for Global Buyers at Canton Fair, Pioneering a New B2B…
Ecer.com, a global leading mobile B2B marketplaces for international trade, has successfully demonstrated its full-link intelligent sourcing…
AI-Based Contact Centers for Modern Businesses
Picture this. It’s been a few days since you ordered the much-loved designer handbag online and there’s no sign of the product. You decide to check…
How Artificial Intelligence is Transforming Customer Service – 7 Use Cases
Artificial intelligence is no longer about robots and sci-fi villains or about replacing humans and taking jobs away. It took a while but people have…
Intercom’s Fin is the First AI Customer Service Bot Built with GPT-4 Technology
Intercom, the only AI-powered, complete customer service solution, announced it has built a breakthrough AI customer service bot called Fin, powered…
Customer Service Agents Gain Competitive Advantage with Gnani.ai’s Assist365
New AI conversational tool enables customer service agents to reduce average handle time by two minutes, increase interaction efficiency by 30%…