Natural Language AiThority Interview with Bjorn Andersson, Senior Director, Global Digital Innovation Marketing and… Sudipto Ghosh Jul 11, 2023 Contact centers are thriving in the post-pandemic world, largely due to a rampant adoption of data-driven digital transformation journeys. The…
Interviews AiThority Interview with Bill Patterson, EVP and General Manager, Applications at Salesforce Sudipto Ghosh Jul 10, 2023 The hype related to Generative AI tools continue to influence the board room discussions. Customer service industry is one of the most disrupted…
Interviews AiThority Interview with Brian Steele, VP of Product Management at Gryphon.ai Sudipto Ghosh Jul 10, 2023 Artificial intelligence (AI) is driving new innovations in the contact centers. A majority of the call centers utilize AI technologies to improve…
Machine Learning Predictions Series 2022: AiThority Interview with Artem Kroupenev, VP Strategy at Augury Sudipto Ghosh Dec 10, 2022 Hi, Artem. Welcome to our Interview Series. Please tell us a little bit about your journey and what inspired you to join Augury? My educational…
Automation AiThority Interview with Humera Malik, CEO and Co-Founder at Canvass Analytics Sudipto Ghosh Nov 12, 2020 Please tell us about your journey into AI Tech and how you arrived at Canvass? Prior to founding Canvass, I had come out of the world of IoT…