Machine Learning AI and Its Biggest Myths: What the Future Holds Erik Schwartz Oct 4, 2024 AI is no longer a concept confined to the realms of science fiction; it’s here, and it’s making waves in the business world. Gen AI solutions are…
Machine Learning How AI can help Businesses Run Service Centres and Contact Centres at Lower Costs? AIT Staff Writer Jun 21, 2024 Introduction Artificial Intelligence (AI) is revolutionizing contact and service centers, offering unprecedented efficiency and customer service…
Sales and Customer Support AiThority Interview with Gijs van de Nieuwegiessen, VP of Automation at Khoros Sudipto Ghosh Sep 4, 2023 In our ongoing AiThority interview series with the leading experts in the CS space, we are exploring the role of AI in the modern cloud contact…
Machine Learning MCE Fuels AI Chatbot Performance With Real-Time Device Data and Intelligence Business Wire Apr 12, 2023 MCE changes the game for AI bot partners by adding a second dimension of search MCE Systems Ltd. unveiled a transformative enhancement to…
Cloud Enterprises Must Utilize Modern Communication Methods to Scale Fast, Says Kaleyra AIT News Desk Feb 28, 2022 Kaleyra, Inc., Chief Business Officer Mauro Carobene said that “enterprises that utilize the latest communication applications as part of their…
Life Sciences Element Blue Partners with DRUID to Deliver Conversational RPA Projects in Healthcare Organizations AIT News Desk Dec 8, 2020 Results include faster ROI, better outcomes and improved patient experiences Element Blue, a twenty-year technology consultancy in the healthcare…