Natural Language How AI is Revolutionizing Customer Service for Businesses Brian Sathianathan Aug 31, 2023 Customer service stands as a crucial pillar today, directly shaping customer satisfaction and loyalty. However, the conventional methods of customer…
Machine Learning Ada’s AI-powered Customer Service Automation Platform now Available on AWS Marketplace AIT News Desk Jan 18, 2023 Ada, the customer service automation company, announced its availability on AWS Marketplace. Now AWS customers globally can purchase Ada's platform…
Cloud Talkdesk Introduces New Industry-Specific Solution: Talkdesk Retail Experience Cloud AIT News Desk Jun 7, 2022 Out-of-the-box customer service platform purpose built to unify the retail customer journey Talkdesk, Inc., a global cloud contact center leader for…