Genesys Expands Global Reach and Compliance to Advance Trusted Agentic AI
Extends Genesys Cloud footprint with full-service cloud regions in Singapore and Mexico, with plans for the EU Sovereign Cloud and Saudi…
Browsing Tag
AI-Powered Experience Orchestration
Genesys Recognized as a Leader in the IDC MarketScape: Worldwide Conversational AI Platforms for…
Genesys, a global cloud leader in AI-Powered Experience Orchestration, announced its recognition as a Leader in the IDC MarketScape: Worldwide…
Genesys Launches AI Agents with Greater Autonomy to Drive Enterprise-Wide Customer Experience…
New agentic Copilot and Virtual Agent capabilities with native A2A and MCP interoperability help enterprises accelerate readiness for large-scale,…