Machine Learning Invoca Ushers in a New Era of CX by Transforming Contact Centres With Real-Time Data That Permits PR Newswire Jun 23, 2023 Invoca, a recognized leader in conversation intelligence AI, broadens its innovative PreSense product for modern contact centers to connect with…
Machine Learning YOOBIC NEO a Potent AI Coach to Scale and Customise the Frontline Employee Experience PR Newswire Jun 23, 2023 YOOBIC, the all-in-one Frontline Employee Experience Platform (FEXP) announced that it is launching YOOBIC NEO a suite of AI tools that will redefine…
Machine Learning AWS Announces Generative AI Innovation Center Business Wire Jun 23, 2023 Amazon Web Services announced the AWS Generative AI Innovation Center, a new program to help customers successfully build and deploy generative…
ChatGPT OutSystems Reveals Generative AI Roadmap to Revolutionise Business Development and Extending of… Business Wire Jun 22, 2023 OutSystems, a global leader in high-performance application development announced new AI features - including the general availability of its new…
Chatbots & Intelligent Assistants Dropbox Introduces Dropbox Dash AI-powered Universal Search Business Wire Jun 22, 2023 Dropbox, announced Dropbox Dash and Dropbox AI, new AI-powered product experiences designed to improve modern work and help customers get more out of…
Machine Learning Iterable Debuts New Global SMS Service EU Data Centre to Aid Brands in Global Growth Business Wire Jun 22, 2023 Iterable, a top rated AI-powered customer communication platform that helps brands activate data at scale unveiled its 2023 Summer Product Release at…
Machine Learning PortX and Identifee Will Streamline Banking Core Connectivity and Provide Personalised Customer… Business Wire Jun 22, 2023 PortX, the leading financial infrastructure and integration technology company, and Identifee, the pioneering vertical SaaS provider for banks and…
Machine Learning Liberate’s Generative AI-powered FNOL Plugin Revolutionizes Claims Communication Business Wire Jun 22, 2023 Liberate Innovations (Liberate) has introduced a generative AI-powered FNOL plugin that promises to revolutionize insurance claims processes by…
Chatbots & Intelligent Assistants Beyond Chatbots Majority of Consumers are Open to AI in Legal, Medical or Financial Matters PRNewswire Jun 22, 2023 Almost ¾ of people are comfortable talking to an AI-powered chatbot for a customer service issue, and about 55% are comfortable with AI tech being…
Machine Learning Sprinklr Upgrades Generative AI Conversational Bots and Releases 110 New Features PR Newswire Jun 22, 2023 Sprinklr the unified customer experience management (Unified-CXM) platform for modern enterprises, unveiled more than 100 new capabilities, including…