Technology Alorica and Automation Anywhere Join Forces to Redefine CX Solutions Business Wire Feb 24, 2024 With unparalleled automation capabilities powered by GenAI, the partnership will deliver optimized efficiencies and business outcomes, while…
Technology Global CX Provider Launches Alorica IQ to Meet Demand for Digitally Led Customer Interactions Business Wire Jun 20, 2023 Alorica IQ’s Industry-Leading Tech Solutions Enable Top Brands’ Future-Ready CX Approach Alorica an award-winning global leader in…
Technology Alorica Recruits Mireille Magallona as Regional President of APAC Operations and Sanjay Ponnappa as… AIT News Desk Nov 3, 2022 Regional Leadership Appointments Help Advance Alorica’s Global Strategy for Transformative Growth Alorica, a trusted global leader in…
Customer Experience Alorica Promotes Longtime APAC Leader Bong Borja to Chief Operating Officer AIT News Desk Oct 2, 2022 Alorica Inc., a trusted leader in next-generation customer experience (CX) solutions, announced it has promoted Bong Borja to Chief Operating Officer…
Machine Learning Alorica Enters Strategic Partnership with AI Linguistic Processing Platform Sanas to Deliver… AIT News Desk Jun 23, 2022 Alorica Inc., a trusted global leader in next-generation customer experience (CX) solutions, and Palo Alto-based Sanas, an artificial intelligence…
Customer Experience Alorica Appoints Former Cognizant Executive Mike Clifton as its New Chief Information Officer AIT News Desk Aug 25, 2021 Seasoned IT leader drives acceleration in digital CX, automation and analytics following retirement of Steve Phillips Alorica Inc., a global…
Business Intelligence Alorica Taps Former SiriusXM And Fox Executive Michael Moore As Senior Vice President, Customer… AIT News Desk Jul 22, 2021 Tenured Business Leader Brings Technical and Operational Expertise to New Role Supporting High-Growth, Digital-First Brands Alorica Inc., a global…
Martech Alorica and Talkdesk Announce Strategic Partnership to Deploy Next Generation of Customer Experience AIT News Desk Mar 19, 2021 Companies’ shared customer-first philosophy helps enterprises around the world build brand love and loyalty by delivering billions of exceptional…
IT and DevOps Alorica Recognized as a Leader in the 2021 Gartner Magic Quadrant for Customer Service BPO AIT News Desk Feb 16, 2021 Global CX Provider Positioned Highest on Ability to Execute Alorica, a global customer experience (CX) provider, announced that it has been named a…
Martech Alorica Expands Its Emerging Digital Solutions to Support Communities’ Adaptability to the COVID-19… AIT News Desk Sep 1, 2020 Leading CX Provider Delivers Historic Volumes in Social CX Services During the Pandemic Alorica Inc., a leading global customer experience …