Amazon Connect

Refersion, a leading performance marketing platform, announced the launch of Amazon Connect, the first-of-its-kind Affiliate Marketing solution for…

CallMiner, the leading provider of conversation intelligence to drive business improvement, announced new integrations with Genesys Cloud CX and…

USAN, a leading provider of cloud customer engagement solutions, announced the successful deployment for a top US automobile manufacturer of Contact…

Dubber Corporation Limited a leading global solution provider of Unified Call Recording & conversational intelligence launched Dubber PCI Comply…

Tens of thousands of AWS customers now using Amazon Connect to support more than 10 million contact center interactions every day New customers for…

Enables Managing Agents' Performance, Goals and Training Using Real-Time Data From Amazon Connect and Contact Lense Centrical announces the…

VoiceFoundry offers unique speed and agility with a range of services meant to exceed current customer experience demands in Canada. TTEC Holdings,…

Upgrade to the Enhanced Version 2.0 of EVA Voice Biometrics Auraya, a world leader in voice biometric technology, announces that version 2.0 of EVA…

A Leading CX Assurance Provider Joins AWS ISV Accelerate & Public Sector Partner Programs Cyara, provider of the award-winning Automated CX…

SugarCRM Inc. deepened its commitment to cloud-based customer experience as an Amazon Web Services (AWS) Advanced Technology Partner within the AWS…