Amazon Connect

Dubber Corporation Limited a leading global solution provider of Unified Call Recording & conversational intelligence launched Dubber PCI Comply…

Tens of thousands of AWS customers now using Amazon Connect to support more than 10 million contact center interactions every day New customers for…

Enables Managing Agents' Performance, Goals and Training Using Real-Time Data From Amazon Connect and Contact Lense Centrical announces the…

VoiceFoundry offers unique speed and agility with a range of services meant to exceed current customer experience demands in Canada. TTEC Holdings,…

Upgrade to the Enhanced Version 2.0 of EVA Voice Biometrics Auraya, a world leader in voice biometric technology, announces that version 2.0 of EVA…

A Leading CX Assurance Provider Joins AWS ISV Accelerate & Public Sector Partner Programs Cyara, provider of the award-winning Automated CX…

SugarCRM Inc. deepened its commitment to cloud-based customer experience as an Amazon Web Services (AWS) Advanced Technology Partner within the AWS…

Concentrix, a leading global Customer Experience Solutions Company, announced Concentrix Experience Platform (XP), the CX industry’s newest platform…

Organizations Immediately Benefit from Artificial Intelligence to Improve their Workforce Cresta, a real-time intelligence platform for customer…

DVSAnalytics, a leading provider of workforce optimization software, announced the release of its Encore Workforce Optimization as a Service (WFOaaS)…