Machine Learning Zendesk Talk Partner Edition Expands Amazon Connect Support AIT News Desk Dec 5, 2019 Zendesk Selects Amazon Connect as a Preferred Contact Center Voice Solution for Global Deployment with Zendesk Talk Partner Edition AWS re:Invent…
Analytics Calabrio Raises Investment from KKR for Continued Growth in Customer Engagement and Analytics AIT News Desk Nov 14, 2018 Funding fuels continued SaaS success as customers transition to the cloud Calabrio, a leading provider of customer engagement and analytics…
Distributed Architectures Zendesk Adds New ‘Sunshine’ CRM Platform for Evolving Customer Experiences Sudipto Ghosh Nov 13, 2018 Built on Amazon Web Services, Zendesk Sunshine Seamlessly Connects and Understands Customer Data—Wherever It Lives Today, Zendesk, Inc. launched…