Bankia Transforms the Customer and Employee Experience With Bianka by IPsoft
Developed with cognitive artificial intelligence, IPsoft's conversational agent can carry out transactional tasks, perform different roles in customer…
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Browsing Tag
Amelia
IPsoft’s Amelia Now Available on Genesys AppFoundry
New AI integration for Genesys Cloud enables businesses to deploy digital customer care employees for faster resolutions and reduced wait times …
Leading a Successful Hybrid Workforce
Companies across a range of sectors are increasingly adopting a hybrid workforce model: whereby AI (Artificial Intelligence)-powered digital…
IPsoft Elevates Amelia to Become a Digital Human With New Lifelike Avatar
IPsoft Unveils New Avatar for Amelia, Its Market-Leading Digital Employee, to Deliver the Most Human-Like User Experiences in the Industry, Building…
IPsoft’s Amelia Rated No.1 in Everest Group Report on Intelligent Virtual Agent Market
Amelia, the industry’s most-human digital AI colleague, is the only IVA to receive top ratings across all key dimensions in a new assessment of…