Guest Authors There Can Be No Denying: Bots are Now Marketers Beerud Sheth Jan 29, 2018 With the rise of ‘conversational experiences’, just about every business function — from marketing to commerce to support — must be redesigned to be…
Guest Authors Bots Are Failing And Here’s Why Andy Peart Jan 12, 2018 A new chatbot pops up almost every day. Facebook, for instance, claimed 100,000 unique bots for messenger back in April 2017. But despite their…