BPO

WNS (Holdings) Limited, a leading provider of global Business Process Management (BPM) solutions, announced that it has been named a ‘Leader’ by…

ISG Provider Lens™ report sees U.S. insurance firms also turning to BPO providers to improve customer experience U.S. insurance carriers are turning…

Combined market grew at fastest annual rate ever – 44 percent – to a record $16.1 billion Q4 slowdown due to a drop off in IaaS demand in China Asia…

- The IDB Invest credit facility to provide $43 million in financing, which may be raised to $50 million - New credit facility further strengthens…

First phase of migration to be implemented at flagship operation, Atento Brazil Atento S.A., the leading provider of customer relationship…

Hyosung ITX signed a CS infrastructure development contract with CJ Hello and built “xtrmSolution,” a system to assist a customer contact center with…