Financial Services WNS Recognized as a ‘Leader’ in the 2022 Gartner Magic Quadrant for Finance & Accounting… AIT News Desk Jul 5, 2022 WNS (Holdings) Limited, a leading provider of global Business Process Management (BPM) solutions, announced that it has been recognized as a ‘Leader’…
Machine Learning Alorica Enters Strategic Partnership with AI Linguistic Processing Platform Sanas to Deliver… AIT News Desk Jun 23, 2022 Alorica Inc., a trusted global leader in next-generation customer experience (CX) solutions, and Palo Alto-based Sanas, an artificial intelligence…
Machine Learning Gartner Predicts Half of Finance AI Projects Will Be Delayed or Cancelled By 2024 AIT News Desk Jun 13, 2022 Barriers to Scaling AI Internally Will Lead to Significant Rise in the Use of BPO Providers Half of current finance artificial intelligence (AI)…
Customer Experience US Insurance Carriers Engage BPO Providers to Recover From Pandemic AIT News Desk Mar 21, 2022 ISG Provider Lens report sees U.S. insurance firms also turning to BPO providers to improve customer experience U.S. insurance carriers are…
IT and DevOps Atos Simplifies Its Governance to Accelerate Return to Growth AIT News Desk Feb 11, 2022 The Group structures its activities around three distinct Business Lines and four Regions In the context of a rapidly changing IT market, Atos…
Mining Celonis Accelerates Its Process Mining and Execution Management Leadership in India AIT News Desk Nov 29, 2021 Unveils a new Execution Management Initiative in India, the World’s Process Epicenter Celonis, the global leader in execution management,…
Cloud ContactUs Communications Strategic Digital Transformation, BPO Expansion AIT News Desk Oct 7, 2021 ContactUS, a leader in business process outsourcing (BPO), specializing in innovative contact center solutions, announced a strategic investment in…
Life Sciences Accenture Named a Leader in the IDC MarketScape: Worldwide Life Science R&D BPO Services 2021… AIT News Desk Sep 30, 2021 Accenture (ACN) has been named a Leader in life science research and development (R&D) and business process outsourcing (BPO) services…
IT and DevOps SS&C Completes Acquisition of Capita’s Life Insurance and Pensions Servicing Business in… AIT News Desk Mar 4, 2021 The acquisition provides global solutions for SS&C clients and their customers and complements SS&C's wider asset servicing and technology…
Business Intelligence DATAMARK Predicts Major Changes for Contact Centers in the COVID-19 Era AIT News Desk Dec 15, 2020 The business process outsourcing firm's latest release examines how business-related shifts brought on by the coronavirus pandemic are necessitating…