Machine Learning Teleperformance Recognized by Frost & Sullivan for Omnichannel Customer Experience in the… PR Newswire Nov 6, 2023 Digital business services company honored for customer-centric immersive experiences and revolutionary solutions that helped gained client loyalty …
Machine Learning Teleperformance Launches TP Configuration, an AI-driven Platform to Enhance Service Delivery PR Newswire Oct 18, 2023 Programs leveraging TP Configuration significantly reduced handling times and escalations Teleperformance, a global leader in digital business…
Technology Americas Market for IT and Business Services Down Sharply in Q2, ISG Index Shows Business Wire Jul 21, 2023 Caution over an uncertain economy, weakness in BFSI impacted demand for outsourcing Demand for IT and business services in the Americas fell…
Technology Europe’s IT and Business Services Market Sets New High in Q2, ISG Index Finds Business Wire Jul 18, 2023 Managed services up 15% to a new quarterly record, while XaaS drops 9% vs. prior year Europe’s demand for IT and business services reached an…
Cryptocurrency Gate Group Licensed as a VASP in Italy, Furthers European Expansion PR Newswire May 3, 2023 Gate Group, a leading cryptocurrency exchange, announces that its Italian entity, Gate Italy s.r.l., has successfully registered as a Virtual Asset…
Machine Learning The ODP Corporation Expands Collaboration with Microsoft to Leverage the Power of AI Technology from… Business Wire Apr 27, 2023 ODP's collaboration with Microsoft to include Microsoft Azure OpenAI Service to enhance customer experience, drive additional operational…
Technology Americas Market for IT and Business Services Down 7% in Q1, ISG Index Shows Business Wire Apr 19, 2023 Demand for IT and business services in the Americas declined 7 percent in the first quarter versus the prior year, but was up slightly from the fourth…
Technology Asia Pacific IT, Business Service Market Rebounds in Q1 from Weak Prior Quarter, ISG Index Finds Business Wire Apr 19, 2023 Asia Pacific’s demand for IT and business services in the first quarter bounced back from a weak fourth quarter but was still down significantly from…
Technology Europe’s IT and Business Services Market Shows Mixed Results in Q1, ISG Index Finds Business Wire Apr 18, 2023 Managed services up 4% sequentially on record deal activity, while XaaS drops 6% vs. prior year First-quarter demand for IT and business services…
IT and DevOps Worldwide Spending on IT and Business Services Proves to be Resilient with Moderate Growth Forecast… Business Wire Apr 13, 2023 Worldwide IT and business services revenue is expected to grow (in constant currency) from $1.13 trillion in 2022 to $1.2 trillion in 2023, or 5.7%…