CallMiner

New and expanded features include call and screen recording, video playback, after-work automation and quality forms to complement automated…

The CallMiner Conversation Analytics Platform recognized among industry-leading solutions driving contact center and customer experience excellence…

HITRUST CSF Certification validates CallMiner is committed to meeting key regulations and protecting sensitive information CallMiner, the leading…

Microsoft Azure Speech to Text Customers Can Easily Procure and Deploy Callminer as an Out-of-the-Box Solution Using Azure Credits for Faster Time to…

CallMiner, the leading provider of conversation analytics to drive business improvement, announced the launch of Sales Conversation Analytics (SCA), a…

CallMiner, the leading provider of conversation analytics to drive business improvement, introduced the Open Voice Transcription Standard (OVTS), a…

CallMiner commissioned study reveals business leaders are increasingly turning to AI and automation to improve agent experience and decision-making…

CallMiner, the leading provider of speech and customer interaction analytics, announced that African Bank has selected the CallMiner Eureka platform…

CallMiner, the leading provider of artificial intelligence-fueled speech and customer interaction analytics, announced a partnership with NTT…

CallMiner, the leading provider of speech and customer interaction analytics, announced the release of the CallMiner Continuum Maturity Model, a…