Talkdesk a Leader in 2020 Gartner Magic Quadrant for Contact Center as a Service
Talkdesk, Inc., the cloud contact center for innovative enterprises, announced its recognition as a Leader by Gartner in the inaugural multi-regional…
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Content Guru Positioned as a Challenger in the 2020 Gartner Magic Quadrant for Contact Center as a…
Content Guru, global innovator in cloud contact center solutions, has been positioned by Gartner in the Challenger quadrant of the 2020 Gartner Magic…
BT and RingCentral Extend Partnership
BT, the UK’s leading telecommunications and network provider, and RingCentral, Inc., a leading provider of global enterprise cloud communications,…
net2phone Partners with Five9
net2phone, a global provider of unified cloud communications solutions to businesses, announced a partnership with Five9, a leading provider of the…
Dialpad Raises $100 Million at $1.2 Billion Valuation
Dialpad, Inc., the AI-powered cloud business phone and contact center provider for modern businesses, announced $100 million in Series E funding. The…
CommunityWFM Partners With Smartz Solutions to Expand Into the United Kingdom and South African…
CommunityWFM Cloud-Based Workforce Management Combined With Smartz Solutions CCaaS Offering Will Help Fuel International Growth
CommunityWFM,…
Zendesk Marketplace Lists UJET’s Ultra-Modern, Enterprise-Grade Contact Center Solution
UJET Inc., the ultra-modern cloud contact center platform for customer-centric enterprises, announced it is extending its partnership with Zendesk,…
G12 Communications Now Offering Direct Routing for Microsoft Teams
G12 Communications' new direct routing solution further enhances the world's most popular collaboration tool
G12 Communications, a fast-growing…
AVCtechnologies Announces Agreement to Buy Ribbon’s Kandy Communications Business
Kandy acquisition adds industry-leading proprietary, multi-tenant cloud communications platform Combination creates a comprehensive suite of Unified…
UJET and Acqueon to Help Companies Create Modern and Hyper-Personalized Outbound Campaigns
Integration to combine UJET’s next-generation cloud-native contact center solutions with Acqueon’s omnichannel campaign management software
UJET …
